Problems & Errors

How to fix spotify not working?

Today most people prefer to use Spotify as the best music streaming service on the planet. It has more than 350 million users and a lot of audio they upload through the platform. As a user, you might experience Spotify not working.

Why is Spotify not working?

Here, we want to go through different reasons that could cause Spotify errors and how you can solve each one.

  • Check if it is a global issue.

Spotify reports occasional outages via the official Spotify Twitter account. One way to understand if it is a global issue or not is to follow its Twitter account. There, Spotify will instantly alert you when there is a problem. Also, you can check Downdetector to see if it is a problem with the Spotify server or from your side.

If you find out that there is no outage on the official Twitter account, but Spotify is not working on your device anymore, it is something that you have to fix.

  • Android & iOS problems

There are many reasons based on your device that might cause Spotify not working error. For example, an old version of Spotify on your device, the platform cache, time, and date on your device.

  • Internet connection

If there is no problem with your device, check if you are connecting to the internet or not. And if you are connected, you might experience low speed.

  •  Browser Issues

Many reasons might cause your browser not to work well, and it affects Spotify working and sometimes causes Spotify not working.

  • Spotify hacked account

It is not a technical issue but happens a lot, and many Spotify users complain about this problem.

  • Error 17

It is an old Windows-specific issue that when you try to open Spotify, it works slowly and suddenly crashes.

How to fix Spotify not working?

Android and ios Problems.

Here, I want to explain some simple reasons that might cause Spotify errors. You can use some solutions like restarting the device, checking your internet connection, and cleaning up the app cache.

  • Restart Android & iOS Devices
  1. Push down the power button (mostly up beside your device).
  2. When you see the restart button on the screen, tap it.
  3. Verify the restart and then start Spotify.
  4. Play a song or podcast and see if this way solves the problem or not.
  • Update the Spotify App

If you are among people who use an app for long periods without updating, it might cause Spotify errors in your device. You need to update Spotify to the latest version for the correct function.

Open the Google Play Store or App Store and check if there is an update for Spotify. Install available updates, and see if it helps.

  • Clear Spotify App Cache

Clearing the app’s cache is another way that you can try. It helps you to get rid of all the app data, like all custom settings.

  1. Find the Settings icon on your device and click on that.
  2. Choose Apps and find Spotify.
  3. Tap on the Storage option and Clear Cache icon.
  • Check Time & Date Settings

It might cause Spotify errors if it can not sync with your device because you set the time and date wrong.

It is a common issue on laptops and tablets because they move within time zones without automatic settings.

  1. Find the Settings icon on your device and choose it.
  2. Click on the Date & Time option.
  3. Search Automatic Date & Time and turn it on.

If you find the setting turned on, turn it off for a moment and then return it, it might particularly work on Windows 10 devices.

Internet Issues

Check your device’s internet connection by opening the Settings menu and observing your network connections.

If there is no problem with the WiFi network, you might face a problem with your router. If you use a cellular network, you might have a congested network that causes low speed. Now, the best solution is to change your place to somewhere else

Browser Issues

Sometimes, different browsers like Chrome, Firefox, or Safari cause your Spotify not working error. In this case, you can try some fixes to see which one will work better.

  • Update Your Browser

No matter which browser you use, you have to update it to the last version. You can check the new versions of Chrome, Firefox, and Safari if you choose About and then see info.

  • Check Your Internet Connection

Just like what you do about Android and iOS devices, you have to check your computer’s internet connection. Try to search another site to see if it works. If you face a problem while you try connecting to other sites, it means there is a problem with your internet connection.

  • Check Extensions

Ad blockers and privacy extensions can cause Spotify errors. If you recently installed any suspicious app, try to load Spotify in incognito mode. If it works well without your extensions enabled, you have installed something that causes the problem.

Spotify Blocked account

Spotify users often complain about this problem as the reason for Spotify errors. If you see some telltale signs like songs in your play history that you don’t recognize, someone might block you. Also, in this situation, you might experience abruptly receiving a lot of Swedish hip-hop or Japanese pop music in your Discover Weekly playlist, while you do not like this. Or the platform kicks you out of the app in the middle of playing.

How to fix Spotify blocked account?

Check if it did not cause your email address and password change, log in to your account on the Spotify website. Now, start with Account Overview > Sign Out Everywhere. If it works, edit your password instantly. If you linked your account to Facebook previously, change your Facebook password, too.

What is Spotify Error Code 17?

It is an old error for Windows-specific users. You think everything is going smoothly, but you will notice a pop-up when the client is about to open, and you see the Spotify web player not working.

  1. You have to download the Spotify installer. ( do not forget to save it on your desktop)
  2. Do a right-click on the installer and choose Properties.
  3. Run the Compatibility tab, tick the box by Running this program in compatibility mode, and select Windows XP (Service Pack 3).
  4. Choose Apply and start to install.


If you are a fan of Spotify and use it every day, you might face that Spotify not working well. There are different reasons for this problem. Here, you can read about various reasons, from the server issue to your system problem. Also, you can read about how to solve each error with the best solution.

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George D.Harrison
I'm George from Toronto. I'm a Freelancer& Specialist. Interested in Social Media Marketing & Content Writing

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